Shop employees encounter violent attacks and harassment, with 54% indicating weekly mistreatment. Campaigns such as Let's Respect Retail and ShopKind Week draw attention to increasing retail abuse. The increase in harassment is linked to a series of incidents recorded across the sector this autumn.
A Waitrose longtime employee assumes the role of Head of Customer Experience & Operations at Marks & Spencer. Liverpool FC opens a new store in Oslo, celebrated by Robbie Fowler. Independent retailers grow within Staffordshire's shopping centre. Retailers are assessing security staffing and training in response. Staff unions demand for additional safeguards as cases climb.